Shipping​

 

We offer worldwide shipping from Coast of Barcelona (Spain).​​

​

​

You can select shipping options at checkout:

​​​

✤ FREE SHIPPING:

Europe  - USA - Canada - United Kingdom

​

International Post - Will be sent FREE through service the of each country, shipments are sent with a tracking number.

​​​​

​

✤ SPECIAL RATE REDUCTION:

Australia - New Zeland - Norway - Switzerland

International Post -  For some countries free shipping is not available, but you get a discount on the rate, shipments are sent with a tracking number.

​​

​

✤ EXPRESS SHIPPING:

​

DHL & UPS Comapnies - You have the Express option for worldwide before finalizing the purchase at checkout, with extra shipping rate.

​​

​

shipping insurance​

All shipments include additional insurance, in case of loss or breakage.

​

In case of breakage, you must inform us immediately upon delivery of the package.​

​

Sibo Yanke will be responsible for replacing a new item in the fastest possible time.

​​

​​

​

​

Import taxes

​

SHIPMENTS OUTSIDE THE EUROPEAN UNION: It is possible that on some occasions the customs of each country ask to collect the corresponding import taxes, this does not always happen, but in any case the buyers will be responsible for the payment of the import taxes for each country to receive the package.

​

​​

​

​

Returns & Exchanges

​

You have 15 days to return the item after receiving it.​

​

For any problem, contact us and we will try to solve it. 

 

Except for any service error on our part, the return shipping costs will be paid by the customer.

 

The item must be in perfect condition or it will lose part of the value for exchange.

​

​​

​

​

Manufacturing

​

Orders are handmade one by one .

I always work exclusively for you...

 

​All orders will be placed on a first-come, first-served basis​, and during the process, if necessary to make your item, I can contact you personally by e-mail to know better some details of your order .

 

I never work in a hurry, I must dedicate the necessary time to each item.

​​​

​​

​

​

When the order is ready to send

 

You will receive a e-mail with a tarck number .

​

Either way always you can contact us to know the status of your order.

​​

​​​​​

​

​

Delivery times

​

I always try to deliver orders within 10-15 days.

​

But if for some reason I cannot meet these deadlines, usually due to the volume of orders, I recommend that you place your order in advance or choose the express shipping option at checkout. If you prefer, you can also contact me in advance to find out about delivery times.

​​​