SHIPPING PROCESS
Shipping
We offer worldwide shipping to any contry, all shipments are made by the Express method and are fully insured, with additional insurance, in case of loss or breakage Sibo Yanke will be responsible for replacing a new item in the fastest possible time.
Import taxes
It is possible that on some occasions the customs of each country ask to collect the corresponding import taxes, this does not always happen, but in any case the buyers will be responsible for the payment of the import taxes for each country.
Returns & Exchanges
You have 15 days to return the item after receiving it.
For any problem, contact us and we will try to solve it. The return shipping costs will be paid by the customer, the item must be in perfect condition or it will lose part of the value for reimbursement.
Manufacturing
The manufacture and shipping times depend on the work I have, the orders are manufactured one by one, in order of arrival, I work in shifts and I dedicate the necessary time to each of the orders, I always work especially for you and try to deliver the orders as faster as possible, but you have to understand that I never work in a rush, please place your order with extra time.
When the order is ready to be launched
You will receive a e-mail with a tarck number, the shipping times are strictly adhered to by FEDEX and UPS, for any problems that may arise, you must contact Sibo Yanke quickly, we will try to solve any mishaps.
Delivery times
Delivery times are between 10 days and 15 days. We always try to ship as quickly as possible, but if for any reason we do not meet delivery times, it is due to the volume of orders.
Delivery company
Our delivery service is carried out through FEDEX and UPS, all our shipments have a tracking number, they keep the buyer constantly informed of the package situation through the e-mail and sms. The shipments are made from Barcelona (Spain)
Shipping times:
USA - 3 -5 days.
EUROPA - 2 days
Spain - 1 day
rest of world - 5- 7 days